Terms of Service

1. About these Terms and who we are

AUSTN is an AI-powered fitness coaching service operated by Austin Abawi (ABN 41 480 181 126), located in New South Wales, Australia. References to "we", "us" and "our" mean the operator of AUSTN; "you" means the person who creates an account or uses the service.

Questions about these Terms can be sent to support@austn.app.

2. Accounts and eligibility

To use AUSTN you must create an account with a valid email address and be at least 16 years old. You are responsible for the accuracy of the information you provide, for keeping your login credentials secure, and for all activity that occurs under your account. Tell us immediately at support@austn.app if you believe your account has been compromised.

3. Use of AUSTN

AUSTN is provided for your personal, non-commercial use. You agree not to:

• Use the service for any unlawful purpose or in a way that breaches these Terms.
• Copy, scrape, resell, reverse-engineer or attempt to extract the service's models, prompts, code or data.
• Interfere with or disrupt the service, or access it using another person's account or automated means.
• Misrepresent your identity, health status or training experience in ways that could make the coaching unsafe.

4. AI coaching limitations

Your coach ("A.") is an AI system. Its responses, workout plans, nutrition targets and insights are generated automatically and may be incomplete, inaccurate or unsuitable for your individual circumstances.

AI coaching is not a substitute for professional advice. Always use your own judgement, verify information that matters, and consult qualified professionals (such as medical, physiotherapy or dietetic practitioners) before acting on anything your coach suggests. Do not rely on the AI coach in emergencies — contact emergency services or a health professional instead.

5. Health and fitness disclaimer

AUSTN provides general fitness information and coaching, not medical advice, diagnosis or treatment. Nothing in the service is a recommendation to begin or continue exercise that may be unsuitable for you.

Before starting any training or nutrition program, obtain clearance from a qualified health professional, particularly if you are pregnant, have a medical condition, or have been injured. Stop exercising immediately and seek medical help if you experience pain, dizziness, chest discomfort or shortness of breath. You train at your own risk.

6. Subscriptions and payment

Access to the full AUSTN coaching experience requires a paid subscription. On iOS, subscriptions are purchased and billed in advance through the App Store (Apple) and renew automatically at the end of each billing period unless cancelled before the renewal date. Subscriptions are managed through your Apple ID settings.

You can cancel at any time from Settings; cancellation stops future renewals and your access continues until the end of the current billing period. Where a free trial is offered, it converts to a paid subscription at the end of the trial unless cancelled earlier. Our goods and services come with consumer guarantees under Australian Consumer Law that cannot be excluded, and nothing in these Terms limits your rights under that law, including any refunds you are entitled to.

7. User content

You retain ownership of the content you create or provide in AUSTN — such as your logs, notes, messages to your coach and profile information. You grant us a worldwide, non-exclusive licence to host, store, process and transmit that content as needed to operate and improve the service, including sharing it with the providers described in our Privacy Policy.

You are responsible for the content you provide and confirm you have the right to share it. We may remove content that breaches these Terms.

8. Intellectual property

The AUSTN name, brand, app design, code, coaching content and all related materials are owned by the operator of AUSTN or its licensors and are protected by intellectual property laws. You may not copy, modify, distribute or create derivative works from any part of the service except as these Terms expressly allow.

9. Third-party services

AUSTN relies on third-party services for hosting, AI models, speech processing, payments and communications. Those services are governed by their own terms, and we do not control them. Features that depend on a third party may change or become unavailable if that provider changes or withdraws its service, and we are not liable for third-party acts or omissions.

10. Availability and changes to the service

We aim to keep AUSTN available around the clock, but we do not guarantee uninterrupted or error-free access. The service may be unavailable for maintenance, technical issues or events beyond our control.

We may add, change or remove features over time. If a change materially reduces the core functionality of your paid subscription, we will let you know where reasonably possible.

11. Limitation of liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, special or consequential loss — including lost profits, data or opportunity — arising from your use of, or inability to use, the service.

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy under Australian Consumer Law that cannot lawfully be excluded. Where liability cannot be excluded, our total liability for any claim is limited (to the extent permitted by law) to resupplying the service or the cost of resupplying it.

12. Suspension and termination

You can stop using AUSTN and delete your account at any time. We may suspend or terminate your account, with notice where reasonably practicable, if you seriously or repeatedly breach these Terms, fail to pay amounts due, or your use of the service creates legal or security risk for us or others. On termination, your licence to use the service ends and the deletion and retention practices in our Privacy Policy apply.

13. Changes to these Terms

We may update these Terms from time to time. The latest version is always available in the app, and the "last updated" date above shows when it changed. If a change is material and adverse to you, we will take reasonable steps to notify you before it takes effect. Continuing to use AUSTN after a change takes effect means you accept the updated Terms.

14. Governing law

These Terms are governed by the laws of New South Wales, Australia, and the parties submit to the non-exclusive jurisdiction of the courts of New South Wales.

15. Contact

For any question, dispute or notice relating to these Terms or the service, contact us at support@austn.app.